Chats and Calls

Communication is a core component of Bridge. It’s not just messaging — Bridge integrates personal and group chats, project channels, threaded conversations, and video calls into one unified workspace.

You can collaborate with teammates, external guests, and AI agents; start calls, share files, and keep all context tied to your tasks and projects.

Chats 

The Chats section centralizes all communication:

• Project channels
• Direct messages
• Threads
• Drafts
• AI agent conversations

Starting a New Chat or Channel 

At the top of the Chats panel, click the + button to:
 

• New message — start a direct chat with one or more people
• New channel — create a public or private project channel

Unread Tab 

Displays all unread messages across your chats, threads, and channels — no need to check each one manually.

Threads Tab

Threaded conversations offer a more structured, async alternative to meetings:

• View all active threads with reply counters
• See full discussion context in the right panel
• Add replies, reactions, pins, and attachments 

Drafts & Sent Tab 

Useful for preparing messages, moderating team communication, or managing scheduled posts:

• Drafts — unsent messages, including threads and private chats
• Sent — history of your sent messages

Channels

From the left menu, navigate project and team-based channels.

Key features:

• Marked with a # symbol and grouped by organization/team
• Discover and join public channels
• Lock icon 🔒 indicates private channels

Pinned Messages 

Each channel supports message pinning:

• Pinned items appear in the right panel
• Visible to all channel participants
• Ideal for rules, sprint goals, shared resources, or instructions

Browse Channels (All Channels) 

Click Browse Channels to view all available channels:

• Quickly join or leave
• Toggle notifications
• Adjust access settings

Direct Chats 

You can DM any user, including external guests and AI agents.
 

• Found under the People section
• Start new chats via + New Message
• Drag and drop files when editing a message and also modify existing attachments through the same interface
• Group DMs (multi-user) are coming soon

Chats with Agents

Bridge supports direct chats with AI agents. 

• Listed in the Agents section of the chat panel
• Talk to agents directly or mention them in any chat using @agent_name

Agents can:

• Automate tasks
• Generate content and reports
• Execute custom skills and workflows

Calls 

Bridge supports built-in audio and video calls from any group chat or channel — great for meetings, stand-ups, or calls with partners.
 

Starting a Call

1. Open a chat or channel
2. Click the 📞 Call icon (top right)
3. Participants will get a real-time invite to join

Call Interface

In-call features: 

• Audio & Video Controls: Toggle mic/camera, change device settings
• Participants Panel: See who’s active, speaking, or reacting
• In-call Chat: Access chat, send messages, attachments, and links during the call